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FAQ

All approved orders will be processed within 48 working hours. At the time of purchase, you will be able to decide how you would like us to ship your order, but normal GLS ground shipping within the continental EU guarantees that your order should arrive within 5 to 8 working days. GLS doesn't notify customers before the goods are delivered, but in case of not reaching you at the address you have provided us with, they will repeatedly contact you. In case they fail to reach you on the phone they will contact us for further order processing. Our current shipping methods are being processed by GLS for small orders.

For bigger orders such as bulk deliveries we use different shippers to provide you with the best possible costs.